Ninety7 has a 30-Day Money Back Guarantee and a 1 year limited warranty for manufacturing defects on any products purchased at an authorized reseller*.
What you need to return your product:
- All customer’s must fill out the following RMA (Return Material Authorization) form and submit this to firstname.lastname@example.org.
- Once our support staff has received and reviewed the form, upon acceptance, you will get an RMA# and address to return your product.
- Customer is responsible for return shipping costs**.
- For 30 day warranty, upon approval, Credit will be issued approximately 2 weeks after receipt of your return.
- Product must be returned in good condition for money back guarantee.
- For limited 1 year warranty, upon approval, Ninety7 reserves the right to fix or replace your product.
*Ninety7 will only support returns from our web store with proof of purchase and the correct forms returned.
**If return is due to manufacturing defect, Ninety7 will reimburse shipping costs for return.